Shipping FAQs

How long does it take to ship my order?

Orders ship within 3 business days.

Why did my order arrive in multiple boxes?

Many components are fulfilled from separate facilities. Full Eveook™ Systems typically ship in multiple packages (typically three).

Why didn’t I get tracking numbers for every package?

You can find tracking numbers for each package under your parent tracking number. For questions or updates, please Contact Us. 

Do you offer expedited shipping?

Yes — expedited shipping is available upon request for an additional fee. If you have a deadline, please contact us before ordering.

Do shipping fees vary?

Yes. Shipping fees are based on actual carrier rates, which vary by destination, carrier, and package requirements.

Why do shipping fees vary?

Orders range from individual components to full multi-system kits, each with unique packaging and carrier requirements. Shipping fees reflect real-time carrier pricing for your specific order.

What if something arrives damaged or missing?

Contact us within 3 business days and we will assist immediately.